FAQ

What currency do you use?

We use United States Dollar.

How long is my order?

Orders are usually processed within 3 working days

We do aim to dispatch orders as soon as we possibly can.

Please allow up to 9-15 business days to receive your orders.

 Where is GAYCHUN headquarter?

We are based in Taipei, Taiwan. We also have production line in China.

 My fabrics arrived damaged? What do I do?

 Email us with image of damaged goods, We will file claim to DHL. 

 Do you do wholesale?

Enquiries welcome. Please email us at wholesale@gaychun.com for wholesale prices and quantities.

Can I reorder the same fabric later if it becomes out of stock?

Yes, the fabric you are interested in can be produced again upon request .